Refunds
Last updated: 5 October 2026
If hourslip Pro is not right for you, you can get a full refund of the plan's price within 14 days of your first payment. The same holds for each yearly renewal: within 14 days of the renewal.
Monthly renewals
Monthly renewals are not refunded. Cancel any time; Pro stays on until the end of the month you paid for.
How to ask
Email support@hourslip.dev with the email address you bought with, or reply to the receipt email from Dodo Payments.
What happens
The refund goes back through Dodo Payments to the card or account you paid with. Banks usually take 5 to 10 business days to show it. Pro stops when the refund is issued. Reports you already published stay online.
If you paid in your local currency, the refund follows the exchange rate on the day of the refund, and the conversion fee is not refunded.
After 14 days
If a defect keeps Pro from working and we cannot fix it, write to us: we look at each case.